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In-House Technology Trainer - Baton Rouge

Kean Miller is seeking an In-House Technology Trainer in our Baton Rouge office.  Key responsibilities include: Conduct technology related training and orientation for all new hires.  Instruction may include live classroom training, web or video conference training or one on one desk-side training; maintain an understanding of Firm's business processes and workflow; create and maintain all required user documentation, quick reference guides, instructional videos and publish reference materials on an ongoing bases and saves user guides in the shared document workspace; ability to adapt content to the target audience; promote the Firm's learning initiatives and best practices; answer and troubleshoot questions, including desk side assistance, ability to remote to users and assist with document/spreadsheet issues, help desk support as needed; partner with internal Firm managers regarding employee development needs; ability to adapt quickly to new applications and technologies; posses strong organization and analytical skills with the ability to meet deadlines and respond to changing priorities, whether working independently or in a team situation; maintain the technology section of the Firm's intranet site.

Required Skills:
  • Must possess strong interpersonal skills, including the patience, tact and ability to work effectively with both technical and non-technical staff
  • Must have the ability to quickly learn new applications and upgrades to existing applications
  • Possess strong classroom facilitation skills
  • Must have a proven ability to complete full training cycle (assess needs, plan, develop, coordinate, train, monitor and evaluate)
  • Must be flexible and able to work in a team environment
  • Possess excellent written and verbal communication skills
  • Must have a solid understanding and experience in: planning training course, developing materials, researching best practices and creating training videos
  • Bachelor's degree preferred
  • Must have 3-5 years' experience as a computer applications trainer in a corporate or law firm environment
  • Experience required in the following areas
    • Microsoft Windows 7 Enterprise or higher
    • Microsoft Office Professional 2010 or higher
    • Working knowledge of iManage or a similar document management system
    • Understanding of templates, designs, macros and styles formatting
    • Basic knowledge of eLearning build tools, such as Camtasia and editing of - eLearning work product
    • Publishing experience for technical documentation, newsletters and email combination
Travel required to other offices of Kean Miller to deliver training, IT initiatives and new software rollouts.

Kean Miller provides its employees with highly competitive salaries and benefits, a great working environment, stability, generous paid-time off, and a 401K plan. Employees are recognized and rewarded for their achievements through annual performance evaluations and salary reviews.

Qualified candidates please send a cover letter and resume to hr@keanmiller.com. All inquiries will be kept confidential.

Kean Miller is committed to providing equal employment opportunity to all applicants and employees in full compliance with all state, federal and local laws prohibiting discrimination based upon, race, color, national origin, gender identity, age, genetic information, disability, military or veteran status, religion, sexual orientation, or other status protected by law. This applies to all aspects of employment including recruitment, hiring, promotion, transfer, demotion, discipline and discharge.